What is this Intercom pricing calculator?

This interactive Intercom pricing calculator helps you estimate monthly and annual costs for Intercom plans, add ons, Fin AI resolutions, phone minutes, SMS segments, WhatsApp messaging and Proactive Support Plus.

Can I switch between monthly and annual pricing?

Yes. Toggle between monthly and annual pricing to see how annual seat pricing affects your totals.

Is it accurate to Intercom published pricing?

This calculator uses example Intercom tiers and publicly available rates as proxies to estimate costs. For exact billing by destination, or contract discounts, always confirm with Intercom.

Intercom Pricing calculator

Use this Intercom pricing calculator to estimate monthly and annual spend. Model seat pricing across Essential, Advanced, and Expert plans. Toggle annual discounts, and add usage channels like Fin AI resolutions, phone minutes, SMS segments, and Bulk WhatsApp messages. This tool models common Intercom pricing patterns to help product, finance and support teams plan budgets.

Pricing Too High?

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Plans

Get AI powered customer service with every plan. One shared inbox helps you work smarter and collaborate faster.

Essential

$39 per seat per month (29 annual equivalent)

Advanced

$99 per seat per month (85 annual equivalent)

Expert

$139 per seat per month (132 annual equivalent)

Full seats

$39.00/mo

AI first tools

Harness AI enhanced support for agents and all your customers.

Copilot seats

One seat max at $35 per month.

$35.00/mo

Fin AI Agent resolutions

Resolve support volume. $0.99 per resolution.

$9.90/mo

Channels

Deliver conversational support where customers prefer it.

Every plan includes live chat, inbound email, in app chats, banners, and tooltips.

PhoneEnable phone

$0.00/mo

Proactive Support Plus

Add on

Get advanced in app and outbound support, tours, surveys, posts, push and more.

Messages to send per month, default 500

$0.00 per month

Total

$83.90/mo

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Intercom documentation shows example tiered prices. Your exact per minute, or per message charges can differ by destination, and by contract. Treat this calculator as a planning tool, not a final invoice, and always confirm with your Intercom account representative.

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CustoQ starts at $7 per month for AI chat, automation and help desk features. Save on seats and usage while keeping full control over clarity and conversions.

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Frequently asked about Intercom pricing

How are Intercom seats billed?: Seats are billed per seat, with list monthly prices and discounted annual rates when billed yearly. This calculator shows both rates so you can compare.
What drives Intercom usage costs?: Usage channels like Fin resolutions, phone minutes, SMS segments and WhatsApp conversions are typically billed based on tiered per message, or per minute pricing.